Customer Service

At Best Plumbing & Lighting we not only deliver the BEST service and the BEST selection but we also guarantee you the BEST price as well. Our price guarantee extends to every item we sell in every department whether it is plumbing fixtures, parts, lighting or spa.

Best guarantees competitive pricing on everything we sell. If within 30 days of purchase, you find a lower price on an "advertised special" or bonafide quotation on the identical brand and model, we will gladly match that price. To say thank you for bringing it to our attention we will give you a 10% discount on your next purchase.

Our price guarantee does not apply to closeouts, liquidation's, clearance items, advertising errors or misprints, rebates, coupons, limited or minimum quantity or limited time offers.

Privacy Policy

We respect your privacy, and assure you that we maintain and use customer information responsibly. Information collected from our web server is anonymous. It allows us to see which areas of bestplumbing.ca are more popular. This assists us in our goal to improve the quality of your online experience with Best Plumbing.

We protect our customer’s information on secure internal systems. Best Plumbing will not sell or release your e-mail address or any other personal information to any other parties.

We want you to feel comfortable knowing your personal information is secure and completely confidential.

Return Policy

If for any reason, you are not satisfied with your purchase you may return it for a replacement or a refund. Regular order and in-stock items will be accepted without a restocking fee. We only ask that you return the item in the same condition as when you purchased it. If product is to be returned it has to be in original packaging.

Special Order items may be returned only if approved by, and at the sole discretion of, the showroom manager. Please be aware that approved returns on special order items will require a minimum 25% restocking fee.

Delivery Charges

Delivery charges apply: $60.00 within Edmonton and $120.00 to surrounding areas.

Associations