Thanks for visiting Best Plumbing. If you run into a problem or have a suggestion, please contact us at [email protected].
Important service update
We’re upgrading our system from December 4 – 7
The Best Plumbing & Lighting showroom will be closed on Friday, December 4 and Saturday, December 5, 2026 as we complete an important system upgrade to better serve you. Below, you’ll find what to expect, including showroom visits, design consultations, account access and how to get help.
Showroom questions? Call 780-451-2432. Website or account questions? Email [email protected]
What to expect, and when
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Now
Plan around the closure
No action is required at this time. If you have a pickup, delivery or design consultation planned for early December, please schedule it before December 4 or from December 7 on.
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December 4 & 5
Location closed
The branch will be closed on Friday, December 4 and Saturday, December 5.
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December 7 and onward
Branch open, website back
The parts counter and showroom reopens Monday, December 7, and bestplumbing.ca will be back by mid-morning.
Showroom visits
Visiting us or booking a design consultation
Our free design consultations continue before and after the closure. If you have an appointment booked for December 4 or 5, we will call to reschedule.
- Book a consultation for any day before December 4 or from December 7 on.
- Plan pickups of special-order items before December 4 or after we reopen.
Edmonton, AB T5S 2V3
Phone: 780-451-2432
Monday – Friday: 8:00 am – 5:00 pm
Saturday: 9:00 am – 5:00 pm
Closed December 4 & 5
FAQs
Frequently asked questions
Will the showroom be open on December 4 and 5?
No. The entire branch will be closed on Friday, December 4 and Saturday, December 5, 2026, and reopens Monday, December 7.
I have a design consultation booked on December 4 or 5. What should I do?
Please call us at 780-451-2432 to choose a new time, or book a new consultation online for before December 3, or December 7 and later.
Can I place an online order while you’re closed?
The website will be temporarily unavailable, and orders won’t be processed during the closure. Please place time-sensitive orders in advance.
Do I need to create a new account?
No. Account holders only need to reset their password using the email sent on September 30.
What if the upgrade takes longer than planned?
We’ll post any extended closure, limited service or known issues on this page and our social channels. Please avoid placing duplicate orders, payments or registrations while we look into an issue.
Get help
Need help?
We appreciate your patience during this upgrade. For showroom and order questions, give us a call. For website or account questions, email us with your name or company, contact information, customer ID (if you know it) and a short description of the issue.